In telephone entry and access systems —most notably within Selcom (Select Engineered Systems / SES) intercom management software—a “Site Code Error 006” occurs when you attempt to program or scan a new credential (like a key fob or card) that has a facility code or configuration the system doesn’t currently recognize.
Essentially, the software sees the credential data being passed by the reader but rejects it because the database hasn’t been programmed to accept that specific card format or site code block.
WHAT CAUSES IT?
- Format Mismatch: The fobs or cards you are trying to add utilize a specific Wiegand card format or facility site code that isn’t configured in the system parameters.
- Missing Site Code Entry: The system software needs to have an explicit match for the credentials’ built-in-facility code (often numbered 006 in this exact error scenario) added to its authorized “Available Sites” index.
HOW TO FIX IT?
If when trying to add new FOBS to the Selcom intercom software system, the reading error “Site Code Error 006” is displayed in Selcom, this indicates that the system must be programmed to be compatible with the reading of fobs in this card format.
Intercom software refers to the systems and features within the Intercom platform. It allows businesses to manage who can access various software parts based on their roles, responsibilities, or permissions. This feature ensures that sensitive data is only accessible by authorized individuals and helps maintain security and privacy within an organization.
To solve it, we do it in the following way, take notes:
Enter the menu >> Communications – Menu Driven – Direct
Click on Connect
Once connected, press ESC once to enter the password.
Enter the password in the select engineered systems software and the following Menu will appear
Enter the 6 Site code and then 1
From the site code we add the error number that was shown in the available site
Example in the Site Code 0 and we put in this case 006.
And we give him in enter and when returning to pass the card already we should work.
HOW THIS ERROR CAN BE PREVENTED?
Preventing a Site Code Error 006 boils down to ensuring complete alignment between your physical credentials, your hardware readers, and your software database before you ever start scanning or assigning fobs.
In commercial access system and telephone entry system, this error can be effectively eliminated from your workflow by adopting a few standard deployment practices:
MAINTAIN A FACILITY CODE & FORMAT LOG
Mixed inventory causes this error when property managers buy fobs from a new vendor. This changes the facility code, shifting it from 002 to 006. To prevent this issue, maintain a dedicated log for each property. Your log must track the exact Wiegand format, authorized facility codes, and active card number ranges.
PRE-CONFIGURE THE SOFTWARE DATABASE
Proactively add the new site code to the panel configuration first. Do not wait for an enrollment error to occur. When you receive a box of fobs with facility code 006, immediately connect to your management software. Add 006 to the authorized site code bank before programming cards for specific residents.
ORDER "MATCHING" OR SEQUENCED INVENTORY
Avoid generic replacements when reordering fobs or cards for an existing system. Instead, provide your hardware vendor with the exact specifications of your current batch. Request the exact same Wiegand format and Facility Code already programmed into your system. This strategy ensures the new fobs work seamlessly right out of the box without requiring panel reprogramming.
STANDARDIZE ON A UNIVERSAL FORMAT (IF POSSIBLE)
Standardize your deployments on a predictable format like Standard 26-Bit (H10301) if you manage multiple properties. Use a consistent facility code across your inventory to satisfy the site security requirements. If you encounter a mystery batch of fobs, check the label on the packaging box to find the site code. Manufacturers almost always print the Facility Code (FC) and ID range directly on this label. Look for makings like FC: 06 or SITE: 006 to identify the code quickly.
