This is the solution to the error "The Video is encrypted. Input the stream key to view the video."
1. Stream encrypt / decrypt Key Activation on Hikvision NVRs
Welcome! In the following steps, we will explain how to enable and configure Hikvision nvr system to view your cameras from your smartphone. Additionally, in this tutorial, we want to ensure that the live streams of your Encrypt NVR videos and photos are secure, so we will show you how to set up the encryption feature.
When you activate video and image encryption on Hikvision NVRs, your live videos, recorded footage, and event images will be secure! You will only need to enter a verification code the first time your Hikvision nvr software enter to these pages, if you want to know how do I encrypt photos and videos, please read all the content bellow.
If you want to view the encryption key code, follow these steps:
1. Access your NVR and authenticate yourself with the admin account.
This is the right platform Encrypt NVR access mode configuration:
If you haven’t activated the “Platform Access Mode” option to configure it, simply. (1) Enable the option for your Hikvision security system.
Now (2), save changes and refresh the page, verifying that the “Register Status” (3) is online.
If you choose to log in to the app from another phone with the same account, don’t worry. You will only need to enter the verification code from your device to access your protected videos and photos again.
How do I remove Encrypt NVR from a photo or video?
You see the solution of How do I encrypt photos and videos? right? Now, if you ever want to deactivate this option. Here’s how to do it directly from your smartphone using the Hik-Connect App. Let’s get started!
Open the Hik-Connect app on your smartphone and authenticate yourself with the “Administrator” credentials.
With our NVR configured in the application, locate the menu with the three dots (…). Select the “Settings” option, as shown in the image.
Next, you need to disable the image encoding option.
Confirm deactivation and enter your key:
To confirm the deactivation, enter the hik connect encryption password sent to the registered email or phone.
- As you can see, it is now disabled. Now, when you want to view the cameras from other smartphones or desktop devices. It will not prompt you for the encryption key.