Exacqvision software pixelated video fix

ExacqVision Software uses for a video management system (VMS) developed by Exacq Technologies, part of Tyco Security Products. This software works for both IP and hybrid video surveillance systems and allows users to manage and view live and recorded video from various types of security cameras Miami, including analog CCTV and megapixel IP cameras. With this in mind, we will now review how to fix the image error reported by the user of the “Service Elevator” camera.

How ExacqVision Works:

  1. Video Capture: ExacqVision connects to IP and analog cameras, capturing video in real-time.
  2. Storage: You can save your Videos on a server or in the cloud, depending on your setup.
  3. Video Management: It offers tools for searching, playing back, and managing recordings, as well as configuration settings for recording adjustments.
  4. User Interface: A user-friendly interface allows easy navigation between different cameras and recordings.
  5. Notifications and Alerts: You can configure alerts and notifications for specific events, like motion detection.

How to Use ExacqVision on Your Devices

Installation:

    • Server: Download and install the ExacqVision software on a server or computer that will act as the VMS.
    • Cameras: Ensure your cameras are connected to the network and compatible with the software.

Initial configuration:

    • Open the software and follow the setup wizard to add your cameras.
    • Configure recording and storage options according to your needs.

Remote access:

    • You can access ExacqVision from mobile devices or web browsers. Download the mobile app or use the web interface with your credentials.

Monitoring:

    • Use the interface to view cameras in real-time. You can customize the view to display multiple cameras simultaneously.
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Reviewing recordings:

    • You can access the recording history to review past events. You can search by date, time, or specific events.

Setting up alerts:

  • If your system includes sensors or alarms, configure them to receive notifications for critical events.
Exacqvision
  • First, we checked if this same problem happens in other PC’s or directly accessing the camera, which indicated that this only happens directly in the user’s computer but not in other places.
Exacqvision
  • With the above we can automatically rule out physical problem of the camera, therefore, let’s focus on the ExacqVision software configurations of the reported PC.
  • After making several changes to the camera settings from the software the solution was to change the camera encoding from H265 to H264 which solved the error, and it has not been reported for several days.

The steps of the configuration are shown below

Exacqvision

We open the software.

Select the affected camera settings.

In the security cameras Miami options go to the tab >> Recording >> Format>>> change the format, then apply changes.

When updating we will check that the camera is displayed without problems.

Exacqvision

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