This error usually occurs when trying to access the video stream from CCTV in Miami cameras in live view mode in your Hik-connect. This error occurs when the video stream is encrypted, and a stream key is required to view the video.
The easiest solution is to place the hik connect encryption password validating it from the NVR and CCTV surveillance cameras. But, we have the option to disable it from the Hik-Connect APP on our smartphone as follows:
Disabling Stream Encryption/Decryption Key on Hik-Connect for Hikvision for DVR and NVR
Now, if you ever want to deactivate this option In your CCTV camera, here’s how to do it directly from your smartphone. enter to the Hik Connect Apk. Let’s get started!
- Open the Hik-Connect apk on your smartphone and authenticate yourself with the “Administrator” credentials, This is so that the application is sure that they are your credentials and that you are the owner of your CCTV security cameras..
- With our NVR configured in the application, locate the menu with the three dots. Select the “Settings” option, as shown in the image.
- Next, you need to disable the image encoding option.
Enter the security code sent to your email or password:
- To confirm the deactivation in your CCTV cameras and NVR, enter the Hik connect encryption password sent to the registered email or phone.
- Now, when you want to view the cctv Miami cameras from other smartphones or desktop devices. It will not prompt you for the encryption key.
