Electric gate troubleshooting involves several common problems, ranging from electronic problems to maintenance issues. In this blog, we will present some of the most common and possible solutions. However, contacting a trusted technology company like Dicsan Technology is always essential.
COMMON ELECTRIC GATE TROUBLESHOOTING PROBLEMS
GATE DOESN'T OPEN OR CLOSE
FENCE STOPS MID-CYCLE
DOOR REVERSES AFTER CLOSING
If the entrance stops mid-cycle, the issue’s cause could be an obstruction in the door’s path, misaligned or dirty safety sensors, or a malfunctioning limit switch. First, clear any debris or obstacles from the tracks or door arc. Next, clean the safety sensors and align them correctly, as misalignment can cause the fence to halt. Finally, check the limit switches to ensure they are properly set to define the door’s open and close positions. If the problem persists, inspect the motor and control board for potential issues.
DOORS MOVES SLOWLY
If the fence moves slowly, the issue’s cause could be a lack of lubrication, a worn-out motor, or insufficient power supply. Begin by lubricating the tracks, rollers, and hinges with the appropriate fence-specific grease to reduce friction. If the motor is sluggish, it may be worn or overheating, so inspect it for any signs of damage or malfunction, and replace it if necessary. For solar-powered doors, ensure the battery charge is complete, and the solar panels are free of dirt or obstructions that could affect charging. Addressing these factors can help restore smooth, efficient movement.
GATES OPENS ONLY PARTIALLY
If the fence opens only partially, it could be due to misadjusted limit switches, faulty sensors, or obstructions. Start by checking and adjusting the limit switches to ensure they are set correctly for the full range of motion. Inspect the safety sensors to ensure they are clean, aligned, and functioning properly, as misalignment or dirt can prevent the fence from completing its full cycle. Additionally, check for any physical obstructions in the fence’s path, such as debris in the tracks or hinges, that could be restricting its movement. If these steps don’t resolve the issue, further inspection of the motor and wiring may be necessary.
REMOTE CONTROL NOT WORKING
If the remote control isn’t working, start by replacing the batteries, as this is the most common issue. If the remote still doesn’t respond, try reprogramming it according to the manufacturer’s instructions to sync it correctly with the gate system. Test the remote from different distances and angles to rule out range issues or interference from obstacles. If the remote appears damaged or the signal is still weak, consider replacing it. Additionally, check the control board for any loose connections or faulty wiring that might be preventing the remote’s signal from reaching the fence.
FENCE MAKES NOISES OR UNUSUAL SOUNDS
If the electric gate troubleshooting is making noises or unusual sounds, it’s likely due to a lack of lubrication, worn-out motor or gears, or obstructed moving parts. Start by lubricating the tracks, rollers, hinges, and motor components with the appropriate fence-specific lubricant to reduce friction and eliminate squeaks. If the motor or gears are making grinding or rattling sounds, they may be worn and in need of replacement. Inspect the fence’s path for any debris or obstacles that could be causing resistance or stress on the moving parts. Addressing these issues can restore smooth and quiet operation.
DOOR OPENS BY ITSELF
If the door opens by itself, the issue could stem from a faulty control board, malfunctioning sensors, or a remote with sticking buttons. Start by inspecting the control board for any visible damage, such as burnt components or loose connections, and reset it if necessary. Check the remote control for stuck buttons or signal interference that could cause it to send unintended open commands. Also, test the safety sensors to ensure they are working correctly and not sending erroneous signals to the door. If the issue persists, it may be necessary to replace the control board or sensors.
FENCE DOESN'T RESPOND TO SENSORS
If the barrier gate system doesn’t respond to sensors, the issue is often due to misalignment, dirt or debris blocking the sensors, or a malfunctioning sensor. Start by cleaning the sensor lenses with a soft cloth to remove any dirt, dust, or moisture that could be obstructing their functionality. Check the alignment of the sensors to ensure they are properly facing each other, as even a slight misalignment can cause the fence to fail to respond. If the sensors are clean and aligned but still unresponsive, test them with an object to ensure they are detecting correctly, and replace any faulty sensors if necessary.
BATTERY DRAINS TOO QUICKLY (FOR SOLAR-POWERED DOORS)
POSSIBLE SOLUTIONS
FENCE DOESN'T OPEN OR CLOSE
STOPS MID-CYCLE
REVERSES AFTER CLOSING
MOVES SLOWLY
THE DOOR OPENS ONLY PARTIALLY
REMOTE CONTROL NOT WORKING
DOOR MAKES NOISES OR UNUSUAL SOUNDS
FENCE OPENS BY ITSELF
