VOIP phone

How does VoIP work?

What is VoIP?

Voice over Internet Protocol is the standard that facilitates voice-based phone calls using an internet connection instead of a local telephone company. Voice over IP converts your voice into a digital signal, compresses it, and sends it over the internet. A VoIP service provider sets up the call between all participants. On the receiving end, the digital data is uncompressed into the sound that you hear through your handset or speakerphone. People opt for VoIP because they can make phone calls without any telephone service, which saves them on long-distance charges. If you have Internet access, you don’t need to run any extra copper wires. This lets employees work from home or telecommute to the office as well.

How does VoIP phone system work?

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A VoIP phone system is a technology to make phone calls through your internet connection instead of a regular landline or a mobile network. A VoIP system converts analog voice signals over your broadband connection. A VoIP server is used to connect calls to other telephone networks. As long as you have a high-speed internet connection, which includes a router and modem, you are ready to use VoIP. A typical VoIP configuration involves a desk phone and a SIP server, which is typically a VoIP service provider. It works even better than your traditional landline phone because it offers many more features than what analog phone service could ever provide.

There are three typical hardware configurations used to make a VoIP call

VoIP using an ATA

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VoIP using an IP Phone

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VoIP connecting directly

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Why do businesses use VoIP?

VoIP is an ideal solution to provide employees reliable phone service, and it won’t cost you all that much. One of the top reasons VoIP has far outpaced traditional phone services is the flexibility and professional calling features for one low price. Instead of having a server room with an on-premises PBX, all you need are configured VoIP desk phones.

VoIP system features

Cost-saving features are a major reason why your company should switch to VoIP phone services. Here are some great features that VoIP phone services offer:

  • Lower Cost
  • Connect Multiple Offices
  • Broadband Internet Services
  • Save on outdated phone systems
  • Need for scalable technology
  • Overcoming Geography
  • Unified Communications

What are the benefits of switching to VoIP?

VoIP offers a number of financial benefits when compared to a local telephone company’s service, but three stand out the most for companies with call centers, a large office workforce, or growing long-distance bills.

Reduce phone charges

VoIP uses the Internet to conduct voice calls, it can establish connections to anywhere in the world without incurring the same charges you would expect from traditional phone services. Calls made within the same service provider’s network or landlines, calling costs are typically much lower than traditional phone services.

Increased Productivity

VoIP increases workers’ productivity by integrating voice calls with unified communications, cloud collaboration platforms, and business intelligence applications.

Better Scalability

VoIP can be scaled up as a business grows much faster at less cost. Traditional phone systems require equipment installed on-sited to support the number of users at a location.

Fiber Optic Services

How can business benefit from fiber Internet?

Fiber cables are made up of many smaller optical fibers. These fibers are extremely thin, to be specific they are less than a tenth as thick as a human hair. Though they are thin, they have a lot going on. Each optical fiber has two parts:


Usually made of glass, the core is the innermost part of the fiber, where the light passes through.


Usually made of a thicker layer of plastic or glass, the cladding is wrapped around the core.

If you are looking to get a fiber connectivity for your business, you can learn some major ways your company can benefit from fiber internet. We understand what business owners might expect from their internet provider, at Dicsan Technology we offer the highest quality and trustworthy team in Miami to take care of your fiber optic services whether if you are a small or medium-sized company look no further we count with a knowledgeable team of experts that understand and fit to the client’s needs.

Powered by fiber optic technology, fiber Internet is blowing its competitors out of the water. In this guide, we will cover everything you need to know about fiber Internet, including how it works and the challenges associated with it.

Reliability and security

Fiber internet services offers both reliability and security above copper internet connectivity because it is much stronger, it is not susceptible to harsh weather changes that can damage transmission via copper cabling. Therefore, hackers and information thieves won’t be easily able to penetrate fiber-optic and the only way to do it is to physically cut the fibers. Get an upgrade from your current internet connection to fiber optic services certainly won’t eliminate all your organization’s risk it can help to mitigate them.


Fiber-optic internet services will work to power up your laptops, smartphones, tablets and other portable devices without affecting the performance of your internet connection due the bandwidth availability is higher. If your current internet connection is not compellingly adequate, look no further and get a fiber-optic internet connectivity upgrade.

Based-cloud access

Based-cloud access services refers to outsourcing daily IT management for cloud-based services and technical support to automate and enhance your business operations. Whether you’ve been in business for years or are a start-up company, cloud services are flexible to accommodate your business today and grow with you in the future. Nowadays, cloud is an important tool for most business, the speed and bandwidth capabilities with fiber optic internet will assure a faster access to your data and applications stored in the cloud.

Speed and signal strength

Speed and signal strength’s most outstanding properties of fiber internet services being faster than the highest-speed copper connection with range connections from 100 Mbps to 100 Gbps releasing users of internet traffic and improving productivity because fiber-optic internet does not degrade as quickly over distance such as traditional broadband internet does. This matter could be a total headache for employees and even more if the workspaces are completely away from the telecommunications room.

Symmetric speed and latency

Symmetric speed and latency are certainly related due both describe how fast or slow a fiber internet connection can upload, download different content. Even though symmetric speed is not indispensable plays a beneficial role when it comes to employee’s productivity and the latency will provide which delays are occurring while processing data over an internet connection. You will get different benefits from lowering your latency just as better voice quality for VoIP, downloads and uploads without disruption and the ability to move more apps to the cloud.


If you want to take your business flexibility, scalability and productivity to the next level with fiber optic internet due to fast internet is a productive tool for business.

Why your business needs a VoIP number?

VoIP (Voice over Internet protocol) number is a type of telephone number that enables people to us the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather the traditional circuit transmissions of the PSTN.

This number may have 10 digits as other phone numbers or 7 digits dialing o extension dialing and can be used like any other number. VoIP is also called a virtual phone because it is hosted by a cloud communication system.

When it comes to use VoIP phone number works same as traditional phone service the only difference is that calls are transmitted over your internet connection. Most VoIP services provide the ability to call any phone number, including local numbers, long-distance numbers or even an extension.

VoIP is very flexible when it comes to office location because it is not assigned to a specific location you can also bring up your VoIP number with you if you must move to a new location, and also you will be able of not only receive calls to your phone desk but this same VoIP phone number can be accessed via mobile app allowing users to make or receive calls even if they are on the go.