Nowadays, every business runs on computers, which means every business needs some form of computer IT support. Someone has to be responsible for configuring and maintaining computer systems, keeping the Internet up and running, managing the web site, and even dealing with paper jams in the printer. Our goal at Dicsan Technology is to help our clients get the most out of their IT. That’s why at Dicsan Technology we provide all levels of support both onsite and remotely. We provides skilled IT support for desktops, server, applications, and other network equipment. What type of IT support do you think is most beneficial to your business? Onsite IT Support or Remote IT Support?
Today’s modern technology enables Remote IT Support to assist a customer just like it was side-by-side physically. IT tools and software enables our IT technician to connect from a remote computer from their consoles via the Internet and work directly on the remote system. Remote IT Support tries to reduce help desk cost issues like transport related expenses are trimmed down immediately.
At Dicsan Technology we offer our customer Onsite IT Support, we’ll visit your workplace or home to fix any computer you’re having with your computer or for IT Support. Many businesses only discover the real importance of an IT Support only when there is a major IT breakdown or disaster. With Onsite IT Support you can have access to our IT professionals who are experts on their craft and be assured issues are detected and fixed as soon as it is possible. We understand that the soon we get your things back up and running, the better it is for you and your business. Any delay can cause loss for your business so we offer a fast on time response to all our Onsite Support calls. It can also be more convenient than having to disconnect all your computer cables and take it to the repair shop and you’ll get the opportunity to learn by observing the IT experts performing their work as you may be able to fix similar problem in the future.
They say as far as quality is concern, there is nothing much of a big difference between a Remote or and Onsite IT Support. It all depends on what kind of IT support does your company or your personal computer need. Just take note that fixing IT problems remotely is cheaper than onsite services but you would have to consider your privacy if it is a major thing for your business. Onsite services gives you extra knowledge on how to fix IT problems by observing the experts doing their jobs live.
"I have deal with a lot of different companies that offer IT Services and I got to say that Dicsan Technology is the best one so far. You can tell that they know what they are doing and they offer very good prices too.”
At Dicsan Technology we believe our client’s technology should be an asset and not a problem. For this reason we provides effective CuttingEdge IT Solutions oriented to help small, medium and enterprice businesses gain the Enterprise-Level IT Support they deserve. We partner with our clients to help them determine what IT Services are required for them to obtain the most efficient results. After, we will design a IT Monthly Service Agreement Plan tailored to their specific business needs and budgets. Because our comprehensive Managed IT Services are fully scalable and available for a low fixed flat-rate fee, you’ll never have to worry about IT costs running out of control or receiving invoices for IT Support calls you can't cover. With Dicsan Technology as your IT Managed Service Provider, you can just sit back and relax, while we manage your network and focus on improving your business technology performance and efficiency. Contact our friendly IT Help Desk Support team to receive more information or to request a FREE Consultation of the service you are needing today!